Terms of Service

1. Acceptance of Terms

By accessing and using urbanpulsepodcasts.com (the "Service") operated by UrbanPulsePodcasts, you accept and agree to be bound by the terms and provision of this agreement.

2. Description of Service

UrbanPulsePodcasts provides podcast production, distribution, and related media services including but not limited to:

• Podcast recording and production services
• Audio editing and mastering
• Distribution across podcast platforms
• Marketing and promotional services
• Consultation and technical support

3. User Obligations

As a user of our services, you agree to:

• Provide accurate and complete information
• Use the service in compliance with all applicable laws
• Not engage in any unauthorized or illegal activities
• Respect intellectual property rights
• Maintain the confidentiality of your account credentials

4. Content Guidelines

All content created or distributed through our services must comply with the following guidelines:

• Must not contain illegal, harmful, or offensive material
• Must not infringe upon third-party rights
• Must comply with Malaysian broadcasting regulations
• Must not contain malicious software or code

5. Intellectual Property

You retain ownership of your original content. However, by using our services, you grant UrbanPulsePodcasts a limited license to process, distribute, and promote your content as necessary to provide our services.

6. Payment Terms

Payment terms for our services are as follows:

• Fees are due according to the agreed payment schedule
• Late payments may incur additional charges
• Refunds are subject to our refund policy
• All prices are in Malaysian Ringgit unless otherwise specified

7. Service Availability

We strive to provide continuous service availability, but we cannot guarantee uninterrupted access. We reserve the right to modify or discontinue services with reasonable notice.

8. Limitation of Liability

UrbanPulsePodcasts shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our services.

9. Indemnification

You agree to indemnify and hold UrbanPulsePodcasts harmless from any claims, damages, or expenses arising from your use of our services or violation of these terms.

10. Privacy Policy

Your privacy is important to us. Please review our Privacy Policy, which also governs your use of the Service, to understand our practices.

11. Termination

Either party may terminate this agreement at any time with appropriate notice. Upon termination, your right to use the service will cease immediately.

12. Governing Law

These terms shall be governed by and construed in accordance with the laws of Malaysia, and any disputes shall be subject to the exclusive jurisdiction of Malaysian courts.

13. Changes to Terms

We reserve the right to modify these terms at any time. We will notify users of any material changes via email or website notification.

14. Severability

If any provision of these terms is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary.

15. Contact Information

For questions about these Terms of Service, please contact us at:

UrbanPulsePodcasts
Email: support@urbanpulsepodcasts.com
Phone: +60 3-2182 5000
Website: urbanpulsepodcasts.com